Skip to content

    01 / DORA

    All Services

    DORA

    Digital Operational Resilience Act Readiness

    The Digital Operational Resilience Act, Regulation (EU) 2022/2554, is an EU regulation that has applied since January 17, 2025. It sets uniform requirements for the security of the network and information systems used by EU financial entities, covering ICT risk management, the classification and reporting of ICT-related incidents, digital operational resilience testing, and the management of ICT third-party risk. It also establishes direct EU oversight of ICT third-party service providers that the European Supervisory Authorities designate as critical.

    The Digital Operational Resilience Act, Regulation (EU) 2022/2554, has applied since January 17, 2025. It binds around twenty categories of EU financial entity, from credit institutions and payment institutions to insurers, investment firms, crypto-asset service providers and trading venues, and it holds all of them to one operational resilience standard built on four mandatory pillars: ICT risk management, incident classification and reporting, digital operational resilience testing, and ICT third-party risk. A fifth area, the exchange of cyber threat information and intelligence between financial entities under Article 45, is voluntary: the regulation says entities may exchange it, not that they must.

    DORA also reaches technology companies that it does not regulate directly. Articles 28 to 30 require every EU financial entity to hold specific contractual terms with each of its ICT third-party providers and to record every arrangement in a Register of Information. Where a service supports what the regulation calls a critical or important function, Article 30(3) adds a heavier set: quantitative performance targets, unrestricted audit and access rights, exit strategies with a transition period, and participation in threat-led penetration testing. For most non-EU vendors, the first sign of DORA is a customer addendum, not a regulator.

    Top Floor works both sides of that line. For financial entities in scope, we build the ICT risk management framework, the incident classification and reporting workflow, the Register of Information, and the testing program. For technology providers, we assemble the evidence a DORA addendum asks you to stand behind before procurement asks for it. We are not a law firm and we do not opine on whether a given entity is in scope; that determination belongs to your counsel. What we do is the operational work underneath it, including mapping an existing SOC 2 or ISO 27001 control set onto DORA so you are not running two programs against one control environment.

    Frameworks: DORA (Regulation (EU) 2022/2554), Commission Delegated Regulation (EU) 2025/301, ISO 27001, SOC 2, NIS2

    Who This Is For

    • EU financial entities in scope of DORA that need an ICT risk management framework, an incident reporting workflow, and a Register of Information that survives supervisory review.
    • US and UK technology vendors receiving DORA contract addenda from European banks, insurers, payment institutions, or investment firms.
    • Cloud, SaaS, and infrastructure providers whose services support what DORA calls a critical or important function for a financial customer.
    • Financial entities that already hold SOC 2 or ISO 27001 and want to reuse that control evidence instead of building a parallel program.
    • Firms preparing for threat-led penetration testing under Article 26, or being pulled into a customer's TLPT as an ICT third-party provider.

    What You Get

    • DORA gap assessment across ICT risk management, incident reporting, resilience testing, and ICT third-party risk
    • ICT risk management framework documentation aligned to Chapter II, or the simplified framework under Article 16 where the entity qualifies
    • Incident classification criteria and a reporting workflow built to the initial, intermediate, and final report deadlines
    • Register of Information build and the maintenance process that keeps it current under Article 28(3)
    • ICT contract review against the Article 30(2) baseline and the Article 30(3) enhanced set for critical or important functions
    • Exit and transition plan documentation under Article 28(8)
    • Digital operational resilience testing program under Articles 24 and 25, and TLPT scoping support under Article 26
    • Control mapping from an existing SOC 2 or ISO 27001 program onto DORA requirements, with the genuine gaps separated from the reusable evidence
    • Vendor-side evidence pack covering audit and access rights, subcontracting disclosure, service levels, and resilience testing participation

    Frequently Asked Questions

    Strengthen Your DORA Compliance with Penetration Testing

    Validate your security controls with real-world attack simulation. Our OSCP-certified practitioners conduct manual, methodology-driven testing across seven disciplines: network (internal and external), web application, API, cloud infrastructure, social engineering, wireless, and physical security assessments.

    Explore Penetration Testing

    Ready to Get Started?

    Schedule a free consultation to discuss your DORA needs.

    Schedule a Consultation