Question 1

How is a penetration test different from a vulnerability scan?

Accepted Answer

A vulnerability scan is an automated tool that checks for known weaknesses and produces a list of potential issues, including many false positives. A penetration test involves skilled testers manually attempting to exploit vulnerabilities, chain them together, and demonstrate real business impact. Penetration tests answer 'what can an attacker actually do?' rather than 'what might be vulnerable?'

Question 2

How often should we do penetration testing?

Accepted Answer

At minimum, annually and after any significant infrastructure or application changes. Many compliance frameworks (SOC 2, PCI DSS, HIPAA) require or expect at least annual testing. High-risk environments or organizations with frequent release cycles benefit from more frequent testing, including continuous or quarterly assessments of critical applications.

Question 3

Will penetration testing disrupt our production systems?

Accepted Answer

We design every engagement to minimize disruption. Rules of engagement are established before testing begins, including scope boundaries, testing windows, and escalation procedures. Denial-of-service testing is only performed with explicit authorization and typically targets staging environments. In our experience, well-scoped penetration tests rarely cause production issues.

Question 4

What do we receive at the end of the engagement?

Accepted Answer

You receive an executive summary for leadership, a detailed technical report with proof-of-concept evidence for every validated finding, prioritized remediation guidance, and a letter of attestation suitable for sharing with customers or auditors. After you remediate, we offer a retest to confirm fixes are effective.

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