Question 1

What is the difference between SOC 2 Type I and Type II?

Accepted Answer

Type I evaluates whether your controls are properly designed at a specific point in time. Type II tests whether those controls operated effectively over a review period, typically 3 to 12 months. Most enterprise buyers expect a Type II report because it demonstrates sustained operational discipline, not just a snapshot.

Question 2

How long does it take to get SOC 2 ready?

Accepted Answer

For organizations starting from scratch, readiness typically takes 3 to 6 months depending on the maturity of your existing controls and the scope of criteria selected. If you already have a security program in place, we can often compress that timeline significantly by focusing on gap remediation rather than building from zero.

Question 3

Which Trust Services Criteria should we include?

Accepted Answer

Security is required for every SOC 2 report. Beyond that, your selection depends on what your customers care about and what your service does. If you guarantee uptime SLAs, include Availability. If you process sensitive data, Confidentiality and Privacy are relevant. We help you choose the right scope so you satisfy customer requirements without over-committing.

Question 4

Do we need to hire an auditor separately?

Accepted Answer

No. SOC 2 reports must be issued by a licensed CPA firm, and our examinations are performed by an independent, licensed CPA firm. When you engage Top Floor for SOC 2, we manage everything from readiness through coordinating the examination itself. The final report is issued and signed by that CPA firm. You get a single team from gap assessment to clean opinion, with no need to source, vet, or coordinate a separate auditor.

Question 5

How do you maintain auditor independence?

Accepted Answer

To maintain independence per AICPA professional standards, our readiness advisory activities and examination activities are conducted under separate engagement protocols. When Top Floor provides readiness consulting for a client, the examination is performed by an independent, licensed CPA firm operating with separate oversight. This ensures the integrity of the attestation while allowing clients to benefit from the continuity of working with a single firm.

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